The Wireless Report

1. I recently moved to a new apartment in Bayonne,NJ and I have no reception within my apartment. I called up the TMobile customer support and they said thier map shows good coverage in that area. They are unwilling to cancel my contract which expires in May 2007 and charging me $200 if I choose to do so. The bottom line is that Me and My wife are stuck with two phones that don't work anywhere inside the apartment till May 2007. I have been with TMobile for 5.5 years and this is what I get for being a loyal customer. I WOULD SAY TMOBILE ISTHE BIGGEST RIP OFF!!!!! PLEASE DON'T CHOOSE TMOBILE AS YOUR SERVICE PROVIDER....THEY SUCK BIG TIME....

Posted at 11:21AM on Dec 5th 2006 by Kamal

2. I cant stand T-mobile I got the phone for work and now i am at a new location. At this new place I get no service and man all I want to is leave it. I called them compland, I am getting no were. Man if anyone knows a way out let me know. No matter what the service sucks period.

Posted at 1:56AM on Jan 22nd 2007 by Matthew White

3. My family was actually put in a dangerous situation because TMobile's service didn't work. My 15 year old daughter got stuck in a bad area of town at night and tried to call me to come get her and the call wouldn't go through. The problem continued - daily! TMobile's reps didn't have a clue and now they want to charge me $600 in early term fees for 3 lines! Please, someone tell me how to join the class action law suit against them!

Posted at 7:28PM on Jan 24th 2007 by Krystine

4. I was aLSO CHARGE A $200.00 FEE for early disconnect, for a phone service I had that had most of the cells down between Millbrae, Ca and Sacramento CA, the route I travelled. They were down for 3 months and I tried to find out when they would be back in service and they did not know. When I wanted to back out of the service they charged me a fee, even though I could not used theservice where I went. This is wrong. Vonnie Spencer

Posted at 8:07PM on Feb 3rd 2007 by Vonnie Spencer

5. We never activated a T-Mobile account and because we purchased cell phones mentioning we may go with them, they charged us activation fees plus deactivation fees EVEN though we never activated an account. We are in our third month of dealing with T-Mobile. Today we were sent a "Final Notice" after being told on three separate occassions since (1/7/07) by four separate "supervisors" that we now have a zero balance. We are trying to find a class action suit to join.

Posted at 11:04PM on Feb 5th 2007 by Douglas McDonald

6. we terminated our contract the way we were supposed to do and we were still charged with extra month and fees. we proved we didn't owe the charges and they kept sending a bill. finaly they turned the bill over to a collection agency. each time we have to show proof we don't owe the bill. then they send it to a different collector. this has been going on for years. I understand there are others like us with the same type of problem. I wonder how many companys or people have paid it just to stop the harassment

Posted at 12:33PM on Jun 14th 2007 by all american building products

7. Just a quick FYI for all of you t-mo haters out there that badly want out of your contracts w/o paying the early termination of contract fee that you signed your names on when you got the killer deal and all of the mins that the other co's couldnt offer....in feb or march of this year you may or may not have noticed that the price of your text messages got slightly bumped up...this was done with out notice or consent and you have now been stuck with it on your monthly bills. Verizon and cingular have also both done the same, Verizon being the first to raise the rates. Now this is a violation of the contract on the carriers end allowing you a loop hole if you opt to mention it to a rep who will fight it but must allow you out of contract w/o the 200 per line charg. Take a look at your bills and then do some reading on the contracts you signed and stop complaining. T-mobile will hook it up with tons of free mins and free months of service and such as long as you are nice and not a selfish idiot when talking to the reps on the phone. you get what you give so think about it next time your mean to a service rep that has had to talk to jerks all day yelling at them for something that they are there to HELP YOU WITH. They didn't cause the problem so dont act like they did, just get them to do you a favor by doing them one and treating them like you would your best friend or mother. Follow? DAMF's

Posted at 8:49AM on Jun 15th 2007 by twistedsocal